We provide water damage restoration in Aurora, CO through a 24/7 emergency line that is open every day. That includes water removal, drying, cleanup, repair, flood work and mold remediation, for homes and businesses in twelve Aurora ZIP codes from 80013 to 80045.
Aurora is a big city, and its houses were built in very different decades. This page explains how that mix, the three counties it sits in and its creeks and basements change what a water damage job looks like.
A Big CityWater Damage Across A Large, Mixed-Age City
Aurora had 386,261 residents in 2020. The city lies in Arapahoe County with 336,035 residents, Adams County with 47,720 and Douglas County with 2,506. A city this size is not one kind of housing, so a leak in one neighborhood may look nothing like a leak in another.
Neighborhoods built in different eras have different plumbing. A newer subdivision may have plastic supply lines and tight construction that traps moisture, while an older house may have original supply lines, galvanized pipe or an aging water heater. Check a building's age and ask what the lines are made of before assuming where a leak started.
Age also changes the repair. Older walls may hold plaster, thicker framing and materials that need extra care, and newer ones may have engineered flooring that swells when wet. The crew reads the building first and then plans the drying.
CountiesThree Counties, One Phone Call
County lines affect who handles records and permits for an address. Aurora's water and permit pages could not be read for this page, so confirm your water and sewer provider on your bill and ask the city building department about permits.
You do not need to work out the county before you call us. Give the dispatcher your street address and ZIP and we will sort out what the job needs. If you are in the Denver area to the west, our Denver page covers that side.
Who To CallWho To Call For What In Aurora
A water problem often needs more than one call. This table shows where to start.
| Situation | Call first | Then call |
|---|---|---|
| Water or sewage flowing outside your property | Your water and sewer provider, named on your bill | Our 24/7 line for cleanup |
| Burst pipe or appliance leak inside | Nearest shutoff valve, then our 24/7 line | Your insurer |
| Water in a basement after a storm | Our 24/7 line | Your insurer, with photos |
| Question about repair permits | City building department | Our crew for the repair scope |
| Unsure which county you are in | Ask the city | Our dispatcher can take your address |
Water Coming In Across Aurora?
Call the 24/7 emergency line with your address and ZIP, and a crew can be sent the same day when available.
Storms, Creeks And Basements
Sand Creek crosses the Aurora city limit in the northwest corner. Homes near a creek can see higher groundwater and surface water after heavy rain, so a damp basement there may be groundwater entry rather than a plumbing leak.
Window wells and grading cause many basement calls. A window well that fills with rain can leak through the glass or frame, and soil that slopes toward the foundation sends water to the wall. Clear wells and check that the ground falls away from the house.
Policy wording matters after a storm. Flood and sewer backup are often treated differently from a burst pipe, so check your policy for the exact words and ask your insurer which one applies before you decide what to claim.
Aurora, Its Waters And Its Neighbors
Aurora was platted as Fletcher in 1891, incorporated as the Town of Fletcher on May 5, 1903, and renamed Aurora in 1907. It was reincorporated as the City of Aurora on March 9, 1928. Homes from the early decades may have original supply lines, so a crew checks the plumbing age on site.
The city holds Aurora Reservoir and Quincy Reservoir, and Cherry Creek State Park lies on its southwestern edge. The Prairie Waters Project was completed in 2010. With reservoirs, a creek and a long-term water project in the picture, your bill is the right place to confirm who serves your address.
Buckley Space Force Base and the Anschutz Medical Campus are large employers, and the DeLaney Round Barn dates to 1902. Large employers mean many households are away at set times, and a leak that runs while nobody is home does more damage. Shut off the main water when you leave for a long stretch.
Which Of The Twelve ZIP Codes We Cover
ZIP 80013 is the largest, with 75,099 residents in 2020, and ZIP 80015 follows with 71,466. In both, a basement with seepage needs water removal and drying, and an older water heater leak needs extraction and a moisture check. ZIP 80011 and 80016 can call about supply line and appliance leaks that need drying and drywall repair.
In ZIP 80012, 80010 and 80014, a burst pipe often means water removal followed by repair. In ZIP 80017 and 80247, a roof or window well leak needs drying and a check for hidden dampness, and in 80018 and 80019 a storm may call for flood cleanup. ZIP 80045 has 1,278 residents, and any job there starts with the same call.
ServicesWhat The Crew Does In Aurora
For active water, emergency water removal pulls standing water, and water mitigation dries the structure with equipment and readings. Water damage cleanup deals with soiled materials, and water damage repair rebuilds once things are dry.
Storm and creek jobs use flood damage restoration, and musty walls or ceilings call for mold remediation. To check a ZIP, use the contact page or see the service area.
Aurora ZIP Codes
We serve Aurora ZIP codes 80013, 80015, 80011, 80016, 80012, 80010, 80014, 80017, 80247, 80018, 80019 and 80045. For any other ZIP, call and the dispatcher will confirm.
FAQCommon Questions
Do you cover every ZIP code in Aurora?
We serve ZIP codes 80013, 80015, 80011, 80016, 80012, 80010, 80014, 80017, 80247, 80018, 80019 and 80045. Other ZIPs nearby can be confirmed on the phone, so call the 24/7 emergency line at (303) 952-8295.
Do you handle water emergencies at night or on weekends in Aurora?
Yes. The 24/7 line at (303) 952-8295 is open every day, including nights and weekends, and a crew is dispatched the same day when available.
Aurora is in three counties. Does that change who I call?
You still call us first for water removal. County lines can affect who handles records and permits, so ask the city building department about your address. Give the dispatcher your street address and ZIP.
Why do older Aurora homes get checked differently?
Aurora was platted in 1891 and has neighborhoods built in many eras. Older houses may have original supply lines, so the crew checks the age and type of piping before deciding where the leak began.
Is basement water from Sand Creek or a storm a flood or a backup?
It depends on the path. Surface water or groundwater coming in is usually flood wording, and water rising from a drain is a backup. Check your policy wording and ask your insurer, and photograph everything.
How do I find out who provides my water and sewer in Aurora?
Check your bill. Aurora's own pages could not be read for this page, so confirm your provider there and ask the city building department about any permit your repair might need.
Water still spreading? Call (303) 952-8295 and a crew can be dispatched the same day when available.